Privacy Policy and Data Protection

Privacy Policy and Data Protection Statement

The purpose of this Privacy and Data Protection Statement is to provide clear and transparent information in accordance with the EU General Data Protection Regulation (GDPR) 2016/679. It outlines how personal data is collected, used, and protected.

Data Controller

Teura OÜ
Tuukri 23, Tallinn
Registry Code: 16138580
Phone: +358 40 735 2025
Email: info@organigal.com

Register Name

Customer Register of the Organigal Online Store

Purpose of Processing Personal Data

Personal data is processed to maintain and manage customer relationships within our online store. This includes order management, communication, direct marketing (with consent), and improving customer service. Customers have the right to opt out of direct marketing at any time.

Data Collected

The customer register may include the following personal data:

  • First and last name

  • Address

  • Phone number and email address

  • Customer ID

  • Gender

  • Website

  • Language preference

  • Marketing consent or opt-out status

  • Purchase history, delivery records, discounts

  • Possible usernames and passwords

For product reviews, we collect:

  • First and last name initial ( A )

  • Email address

By submitting a product review, you agree that your first name and the initial of your last name may be published alongside the review. Email addresses will never be published.

Sources of Data

Data is primarily collected directly from the customer during purchases, returns, form submissions, contests, and similar activities.

Regular Disclosures of Data

Customer data is stored securely in our e-commerce and shipping system databases. This data is used for order management and customer service. Like most e-commerce platforms, we also use analytics services such as Google Analytics and Facebook Pixel to improve user experience.

All processing complies with GDPR requirements.

When you place an order, your contact details may be added to our newsletter and/or SMS marketing list. You can unsubscribe at any time using the link at the bottom of the email or by replying ‘STOP’ to any marketing text.

Data may be disclosed to third parties for technical management (e.g., platform maintenance), order delivery, debt collection, or as required by law. If legally permissible, we will notify you of any such requests. Data is not transferred outside the EU.

Data Protection Principles

The customer register is treated as confidential. It is protected from unauthorized access with firewalls and other technical safeguards. The register is maintained in electronic format only; any printed versions are securely destroyed immediately.

Only authorized personnel with confidentiality obligations have access to the register.

Data Retention and Deletion

Personal data is stored only for the duration of the customer relationship. Order, billing, and payment data are retained in accordance with accounting regulations. Data that is no longer needed is securely deleted.

Your Rights Regarding Personal Data

Every data subject has the right to:

  • Access their personal data

  • Request correction or deletion of incorrect data

  • Withdraw consent for data processing

  • Request restriction of processing

  • Request data in a portable format

  • Object to the use of their data for marketing purposes

  • File a complaint with a data protection authority regarding Teura OÜ

To exercise your rights, please contact our data controller via email.

Cookies

Our website organigal.com uses cookies to ensure a secure and efficient browsing experience and to enhance user satisfaction.

A cookie is a small text file stored on your device when visiting a website. It contains information that makes using the website easier. Cookies do not harm your device or files.

You may disable cookies through your browser settings. However, doing so may affect the functionality of our online store.